Privacy Policy – A&D Plumbing Services

Effective Date: 08/28/2025

A&D Plumbing Services (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website.

1. Information We Collect

Personal Information (submitted by you):

  • Name

  • Email address

  • Subject line and message content (via contact forms)

Automatically Collected Data (via cookies & analytics):

  • Device and browser type

  • IP address and general location

  • Website usage data (pages visited, time on site, interactions)

Third-Party Widgets & Content:

  • RealWork Labs content (customer reviews, photos, and service area information) is embedded on our site. This may involve limited data collection by RealWork Labs in accordance with their own privacy practices.

2. How We Use Information

We use collected information to:

  • Respond to inquiries submitted through our contact forms

  • Provide plumbing services and customer support

  • Improve our website, services, and marketing efforts

  • Display customer reviews and project photos via RealWork Labs

  • Analyze website usage through Google Analytics

3. Sharing of Information

We do not sell or rent your personal information.

We may share data only with:

  • Service providers who assist with website hosting, analytics, or customer communication

  • RealWork Labs, for displaying reviews and service information

4. Cookies & Analytics

Our site uses Google Analytics 4 (GA4), which collects anonymized data about site usage.

  • Data collected may include pages visited, time spent on pages, and general location information.

  • You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

5. Data Retention

  • Information submitted via forms is retained only as long as necessary to respond to your request or provide services.

  • Analytics data is retained in accordance with Google’s standard retention policies.

6. User Rights

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data

  • Object to or restrict certain uses of your data

  • Request information about how your data is processed

To exercise these rights, please contact us at: tera@adplumbing.co.

7. Security

We take reasonable technical and organizational measures to safeguard your personal information. However, no system is completely secure, and we cannot guarantee absolute protection.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:

A&D Plumbing Services

Email: tera@adplumbing.co

Phone: 618-922-9681